Do You Have An Inspection Problem?
Problem: Are you using expensive field inspections or no inspections at all?
Opportunity: Bring self-service loss control to the front of your sales and underwriting process. Why wait 30 days?
Action: Collect immediate, actionable data, using our web driven platform
ViewSpection takes you from legacy loss control to a digital risk management platform for all lines of business and all users, from policyholders to carriers
These Companies Transformed Their Loss Control
We don’t just offer best in-class inspection solutions – we help you respond to each unique loss control need. Here are just a few companies getting results with ViewSpection.
Responsive Loss Control & Self-Service
Think of ViewSpection as a solution that dynamically adjusts to underwriting needs for any line of business at any life cycle point.
Start with AI driven oblique imagery, then follow on with a self-service inspection to look closer at hazards noted in the imagery. The options are many.
Today, sending a field inspector is at the end of your options list.
Or is it? If getting more results for the money spent, here are todays options for loss control:
- AI Imagery, Predictive Analytics and External Data
- Guided Engagement Self-Service (Human Touch Point)
- 1:1 Video
- Traditional Rep with Mobile Device
4 Steps To Optimize Engagement
You may have the best app and customer experience out there but you need to have the processes dialed in to get the policyholder to do the inspection!
- Test different invitation formats
- Point of sale vs. post bind
- Low tech vs. API
- and more!
Defects, Recommendations And Self-Service RealitiesThe policyholder who completes a self-service inspection WILL typically be very transparent about what they show you. They do show defects. Check out these actual images from ViewSpection reports
What Our Customers Say
Our clients are commenting that having the ability to do the inspections themselves through ViewSpection is easy and making them and their families much more comfortable since they do not need to have an inspector come to their home during these social distancing times.
Thank you for not missing a beat and for your flexibility during these trying times!
But how could we have known how essential our ViewSpection Mobile App inspections would become during a pandemic?
Pick a Workflow That "Works" For You
You do not need API's and integrations to get started and get results. It can be as simple as "ordering" an inspection and let ViewSpection handle the automation of the workflow. Here are some of the best options:
- Agent initiated at POS
- Carrier invite with dedicated URL
- Order a guided self-service
- Use a QR code in a print campaign
Any Line of Business
ViewSpection is a fully configurable, drag and drop platform that can be optimized for any line of business.
Commercial usage is our fastest growing segment.
Click any image to view a sample report or meet to discuss.
Progressive Web App
Web apps allow for an autoloading, no app store experience. Send out an invitation for each inspection (with data entry) or utilize a dedicated URL invitation for your company (no data entry needed).
ViewSpection is available in both Android or iOS app stores.
We will configure your app specifically for your use case. We have a large library of pre-designed apps to utilize as templates as well.
You have the option of adding multiple 10 second video captures within your app. These are particularly helpful for front and rear of buildings, risk specific areas like cooklines, and more.
Images are geo tagged and mapped so that you may visually identify where the photos were taken. Each geo pin also allows you to preview the image for that pin.
Use dedicated URL’s to streamline your invitation process. You can use either the URL or a QR code. The dedicated URL’s can be utilized on websites, email blasts or print media.
QR codes are back! Anyone who has gone out to restaurants during COVID has been re-introduced. You can be confidant that even your 75 year old policyholder has used a QR code!
Any Line of Business
We can build an app for any line of business. Residential, commercial or specialty. We have seen them all and we can optimize your app for highest engagement.
Options With Responsive Loss Control
No need to send an inspector out on every inspection anymore! There are many options for the "right" inspection.
Start with your own vendor provided AI driven aerial imagery
Completed in seconds!
Best at point of sale or with API and SMS invite
Completed in 7 days @ $15
No API needed. High Engagement Rate
Completed in 7 days @ $25
Guided with Interview
Pairing self-service with interview works great with SMB
Completed in 10 days @ $65
Video 1 to 1
Walk through premise with insured and video
Completed in 10 days @ $75
Test the Web App
Do you just need to "see" how something works to help your brain play with the options?
Here is a little sandbox for you to test out a bunch of different web apps we have built for clients.
The look and feel is the same between each but you will see the unique ways each can be customized.
QR Codes Are Back - Try It!
Grab your phone, "take a pic" of the QR and play with the app. Easy as that.
Now you can easily provide access to your self-service option in print media and more!
We Will Send You The Report Too!
Play with the QR...AND...put in your name and email, and we will send you the completed report once you upload it. Or you can sign in as Elvis, but we can't send the report to Graceland, sorry!
How To Create A Self-Service Program
Well crafted landing pages pay dividends. They’re often made out to be an enigma but don’t need to be complicated.
Top 50 Residential Hazards
Check out our "Hot Button Hazard" guide. We have built the policyholders apps to capture these common risks during a self-service inspection.
App Design Worksheets
For both residential and commercial risks we walk you through the standard questions and images you probably want to capture. Add, delete and customize to make it your own!
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Popular Blog Posts
Follow Along With ViewSpection
Jim has been posting for a long time. Sometimes he misses a few months, other times he does one every week. But they are always thought out and occasionally personal.
Check out the series of posts from when Jim and Jay were at the Global Insurance Accelerator for 4 months!
Remote Inspections: Got An App?
This post has resonated strongly with those exploring self-service options!
13 Ways for Agents to Connect with Insurance “Inspections”
Some of our blog posts explore alternative uses to ViewSpection. If you are an agent, this ones for you.
Easy To Implement Self-Service Options
These options include a free to get started option and our most popular guided option...plus it is a fast, low tech solution!
Great for agents or testing in the enterprise.
- Web App
- 3 Pre-Built Templates
- Full App Functionality
Most effective at point of sale or with SMS based invitation
- 5 Workflows
- 3 User Types
- Library of Templates
- 2 Custom Templates
Combine tech and human touch point for max engagement
- 3 Custom Templates
- Video Capture
Guided & Interview
Custom interview with defect recommendations
- 4 Custom Templates
- Video Capture
Field Services Powered By ViewSpection
Easily transition to field inspections from ViewSpection with our partner, the Gardner Group
With 35 years experience in the field our mobile enabled staff is available in:
A Quick Chat or Web Meetup
Jim or a member of the sales team will respond to your questions. We can do a phone call or a web meeting of your choice. Check out the calendar below and email me if need a time slot that is not displayed.
Have More Questions?
How do we use the ViewSpection platform?
We will handle the set-up for you, then you can either use a dedicated URL for your policyholders to use the web-based app, or orders can be entered directly into our system and invitations to complete the photo survey will automatically be sent to the policyholder. It all depends on the service and workflow that you need. We also have an API available to automate the process for you.
What is a Guided Inspection?
Our experience has proven that a human touch at the point of engagement is very important and dictates the completion rate and success of a Responsive Loss Control program. We have different levels of guided inspections available, from engagement only, to a phone interview and final review of the self-service inspection report to identify defects and add recommendations before the report is delivered to you.
What IT is needed to implement a Responsive Loss Control program?
No IT necessary. While we do have an API to automate the ordering and report delivery process, we will set up the appropriate workflow for you, and you can either manually enter orders into our system, or we will enter the orders for you to get started.
Is ViewSpection a native app?
We have both native and web-based apps and you have access to both regardless of the service level that you decide on. The native app requires that login credentials be sent in the invitation along with the link to download the app from one of the app stores. The web app invitation sends a link that automatically opens the app in the user’s smart device browser. No login necessary.
Do you charge for every inspection order?
We only charge for completed surveys. A completed survey is one that is uploaded from a smart device to our system.
What if I want changes made to the app template?
We have a library of pre-built app templates for you to use. If you want changes made, you will have full access to the app templates and you can make as many changes to them as you would like, or build your own! We can also edit the existing app templates for you.
Do you have AI?
AI has been an industry buzz word for a few years now, but it has yet to be proven that AI-guided self-service inspections can add value and be cost-effective. However, we see great potential for AI to aid in identifying potential defects via image recognition. We are currently working on a AI-driven report review process via image recognition.
Do you have video capabilities?
We do have video! Our web app can be configured to capture 10-second video blasts of any area of the property. The final PDF report has the video links embedded for easy review.