Peter Honebein is a learning psychologist and instructional designer, together with Roy Cammarano, he has written "Creating Do-It-Yourself Customers: How Great Customer Experiences Build Great Companies." Although the book came out 10 years ago, it speaks clearly to the […]
Read MoreI have attended all three InsureTech Connect (ITC) events, and each one seems to define the insurance and technology environment of that moment. There seems to be a consensus that InsureTech has today, become much more collaborative and cooperative. The early days of the […]
Read MoreAre you still carrying around a clipboard, a camera and a folding map? Probably not all of them, but many insurance inspectors are not big users of digital insurtech. We will call them legacy inspectors.
Read MoreI am entertained by data, big data and small data! I enjoy cruising Zillow, Realtor.com and Google Earth! It is rather addictive to check in on the value of our home or look at aerial imagery of my old elementary school. There is just something about it. I feel that the […]
Read More59 Ways To Get All The Clients You Want is a great article. 59 Insurance Marketing Ideas Tips, & Strategies To Get All The Clients You Need! However, of the nearly sixty ideas, only 10 percent even came close to speaking about risk management for the policyholder. But […]
Read MoreThe traditional property inspection may not impact the buying decision, but it absolutely impacts the renewal decision, because it can often be a “last touch” interaction. If the policyholder’s customer journey is negatively impacted by the inspection it WILL impact […]
Read MoreLet’s be blunt. What do you really get from your current inspections? You get pictures, you get info that you probably already knew, and you most likely have some nice recommendations to send the client that is really going to tick them off.
Read MoreWe think it means you should expect an ongoing exploration of every aspect of what it means to deliver loss control information in today's always-on world.
Read MoreThe title for the Entrepreneur article was, “The Co-Founder Behind Slack Shares What He Did 140 Times Last Year Alone -- and How It Helped Prevent Burnout”.
Read MoreThe baseline for self-service inspections is that they are image oriented. So how can self-service inspections reduce claims?
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