Digital Loss Control

Mobile-Enabled Field Inspectors

Reduce Office Time

Field based inspections are critical part of most carriers risk management strategy.  Gardner Group’s inspectors utilize the ViewSpection mobile app and platform to optimize their efforts. 

One of the biggest benefits of using the Gardner Group digital loss control approach is that you are only completing inspections on the properties that need that level of service.  You can allocate your staff and resources right where they are needed.

Reduce Office Time

An inspector spends an hour of office time for every hour in the field.  Office time includes writing the report, and uploading organizing, and labeling photos. Mobile-enabled inspections eliminate the office work.  In most cases, the report is done by the time the inspector returns to their car.  

Defect-Centric, Recommendation- Focused

Using the ViewSpection mobile app is a breeze for inspectors.  We've built-in the most common hazards, and the recommendations are automatically added to the report.

Consistancy

 The ViewSpection mobile app is configured with report consistency in mind.  The photo labels and the report layout are automatically generated.

Trackable

Our proprietary web platform automatically tracks the status of each inspection, and the inspector can update the case notes right from the field. 

Hybrid Loss Control Inspections

What is “Hybrid Loss Control”? 

It is a mix of traditional inspections and self-service or DIY inspections completed by the policyholder.  Instead of limiting your inspections due to budget constraints you can double your inspections for the same or less than you are spending now.  With ViewSpection self-service inspections your policyholder provides all the typical images and data about their residential or commercial property.  Often, this DIY inspection will be enough to complete your underwriting requirements, without the cost of a physical, expensive inspection.  However, because the ViewSpection survey is completed in 5-10 days, there is plenty of time to transition to a traditional, field based inspection, if needed.

Reduce Unseen Risk

When you mix DIY surveys with traditional, “boots on the ground” inspections, you can double the number of inspections you complete and not increase your budget.  There is no need to insure policies with unseen risk.

Self Service Benefits

Right now, many carriers just don’t look at the properties they insure.  Self-service inspections allow the policyholder to “tour” you through their property.  Imagine what can you learn from a client when they provide you with 30-40 photos of their commercial or residential property?

Inspection=Connection

When you connect with the policyholder via a self-service inspection, you create a digital moment by meeting them where they are at.  Don’t let your inspection process be a friction point.  Your policyholder wants to engage in the insurance process.